Buying a ticket
The Northgate Rail Network has gone fully digital. There are no more paper booking offices and no more conductors clipping tickets. You buy your ticket at the self-service kiosk on your station concourse.
How the kiosk works
- Touch to wake. The kiosk rests on an idle screen between passengers. Any touch wakes it.
- Choose your destination. Pick it from the station list, or type the first three letters.
- Choose a fare. Single, Return, or Day Rover. Add a railcard if you hold one.
- Pay. Coins, notes, or the new contact cards. The kiosk gives change in coin only.
- Take your slip. The slip carries a barcode. Keep it until you leave your destination.
Kiosks are at every staffed station, and around the clock at Northgate Central.
Fare bands
| Band | Single | Return | Day Rover | Journeys |
|---|---|---|---|---|
| Band A, local | £1.40 | £2.60 | £4.00 | Halts and loop stations |
| Band B, city | £2.80 | £5.10 | £7.50 | Meridian, Harbor |
| Band C, cross-region | £4.90 | £8.80 | £12.00 | Larkon, Pendle, Dunmore |
| Rover, all lines | n/a | n/a | £16.50 | The whole network, one day |
These are illustrative fares for a railway that does not exist. Your card will not be charged, because there is no card and no railway.
- Young Person's. A third off Band A and B fares.
- Senior. A third off, off-peak only.
- Network Regular. For commuters on a fixed pair of stations.
- Staff Pass. Issued to operating staff and one named dependant. See Careers.
If your service is shown Cancelled, or delayed by more than 30 minutes, take your slip to any kiosk for an automatic refund voucher.
Delays are logged against the dispatcher on duty. If you have ever wondered who is responsible for the +4 late on the board, it is a person. In the simulator, that person is you.